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Updated July 30, 2020

Thomas Vision Clinic is taking extra measures and implementing extra precautions to ensure the health and safety of our patients and our staff. To keep everyone informed, we've created a new COVID-19 policy that will change regularly as restrictions are slowly lifted. This COVID-19 policy will be in effect indefinitely. Because the safety of our staff and our patients is our primary concern during this time, exceptions will not be made to these guidelines.

Appointment Instructions

  1. No one may enter our clinic without an appointment.
  2. You must be masked in order to be seen in our clinic. Please note we are not able to provide patients with masks at this time 
  3. Patient intake forms must be completed electronically prior to your appointment time. You will receive a text message or email with the link.
  4. Only the scheduled patient will be allowed inside. Exceptions include patients 17 and younger, patients with handicaps or disabilities whom require a caregiver be present. In these cases, only ONE (1) parent or caregiver may accompany the patient. Please note all individuals entering the clinic MUST WEAR A SELF-PROVIDED MASK.
  5. You will not be allowed into the clinic until your appointment time. Please do not arrive any earlier than 5 minutes as that will only increase your wait time in your vehicle. 
  6. Call (337)239-2020 when you arrive for your appointment. We will complete a COVID-19 screening questionnaire over the phone and additional instructions will be given at that time.
  7. We will check your tempature with a contactless thermometer before entering the clinic.
  8. Copays, deductibles, and all other balances will be collected contactless before you leave.
  9. Because we have very limited appointments available, our no- show fee of $25.00 will also apply to patients who cancel or reschedule appointments without a 24 hour notice.

Clinic Safety Measures

  1. Staff members and Doctors are masked when caring for patients.
  2. All surfaces (chairs, instruments, door handles, frames, countertops, keyboards, clipboards, bathrooms, light switches, etc.) are being sterilized with a bleach/water mixture after every patient encounter. Rest assured that when you enter our clinic lobby, optical department, and exam lane, you are being cared for in a clean and disinfected environment.
  3. Our waiting rooms are closed. No one is permitted to wait in any common area. When patients arrive for their appointments, they are taken directly to the exam lane.
  4. We are now offering multiple contactless payment options, including Apple and Google pay, as well as paying right from your phone.
  5. Our forms are now provided electronically in order to reduce contact between our staff and patients.
  6. Our lobby is locked. No one is permitted to enter without an appointment. We are limiting the number of patients that are in the clinic at one time.
  7. Staff and employees are screened prior to entering the clinic.
  8. We are now offering Telehealth for appointments that can be handled virtually. Call for more details.

 

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